Semafone strengthens card payment capabilities with new certification

Provider of data security and compliance solutions for call and contact centres, Semafone, has achieved global certification under the Payment Card Industry Data Security Standard (PCI DSS) for its omnichannel digital payments solution, Cardprotect Relay+. 

The company has also extended PCI DSS certification for its flagship solution for telephone-based payments, Cardprotect Voice+, across the whole of North America.

Gary E. Barnett, Chief Executive Officer of Semafone, commented: “By certifying our company and both our voice and omnichannel payment solutions with the most rigorous security standards available across the globe, we continue to demonstrate our unwavering commitment to data security best practices; achieving the highest level of certification from the PCI Security Standards Council across all channels. 

“We lead by example as we help our customers implement secure and PCI DSS compliant payment processes to help protect their customers’ sensitive data.” 

Semafone’s designation as a Level 1 Service Provider for both voice and omnichannel digital payments is the highest level of certification available from the PCI Security Standards Council. Semafone has also been named on the Visa Global Registry of Service Providers. 

This replaces Semafone’s previous Visa merchant agent status, and underlines that data security is a top priority. In addition, the company’s continued certification with the globally recognized ISO 27001:2013 standard for information security management systems makes Semafone one of the few IT security vendors to attain such externally verified data security certifications.

Barnett added: “In addition to helping strengthen data security, by achieving these certifications, we also help our customers and partners reduce the number of PCI DSS requirements that they must validate against. This provides a frictionless customer experience and eases the compliance process, saving our customers and partners extensive time and effort.”