The discovery of a software virus infection has forced Foreign exchange bureau Travelex to halt trading on its UK site.
Travelex boasts a substantial presence in the UK and the virus had a significant impact on the currency swap services of a plethora of the UK’s most recognised banks.
Issuing a statement on its website, Travelex stated: “As a precautionary measure in order to protect data and prevent the spread of the virus, we immediately took all our systems offline. Our investigation to date shows no indication that any personal or customer data has been compromised.”
Underlining that it is continually working to eradicate the virus it added that it has deployed “teams of IT specialists and external cyber-security experts working continuously since New Year’s Eve to isolate the virus and restore affected systems”.
The group emphasised its belief that thus far there has been no evidence any of its customer data has been hacked.
Tony D’Souza, chief executive of Travelex, said: “We regret having to suspend some of our services in order to contain the virus and protect data.
“We apologise to all our customers for any inconvenience caused as a result.
“We are doing all we can to restore our full services as soon as possible.”
