Citi has announced institutional clients in Latin America can now begin to utilise biometric authentication methods to access its digital banking platform CitiDirect BE Mobile.
Customers in the countries of: The Bahamas, Barbados, Brazil, Colombia and Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Jamaica, Nicaragua, Paraguay, Peru, Puerto Rico, Trinidad and Tobago and Uruguay are now able to use fingerprint or facial recognition when accessing their account.
“We continue to digitise our business to offer solutions that provide value to institutional clients to remain efficient and competitive,” said Steve Donovan, Latin America Head of Treasury and Trade Solutions.
First piloted in the region in 2018, CitiDirect BE Mobile offers a range of services including authorising payments, view balances and cash positions, and manage users.
Available in 95 countries worldwide, biometric authentication capability is scheduled to be introduced into additional markets throughout the region.
Prior to the new solution, clients would use MobilePASS – an app-based digital token – or physical tokens to first generate dynamic passcodes before accessing their accounts.
Citi claim in the past two years over $46 billion of payments processed by Citi’s Treasury & Trade Solutions business in the region were approved using mobile devices – showing the significance of mobile growth and the need to introduce digital solutions.
“CitiDirect BE Mobile, coupled with biometric authentication capability, now enables clients to manage their institutional banking needs anytime and anywhere,” committed Driss Temsamani, Latin America Head of Digital Channels and Data, Treasury and Trade Solutions.
